FAQ s

Everything you need to know so you can be a Rosetta Stone pro.
Don’t see your question here? Give us a shout at help@rosettastone.com.

  • The Basics
  • Free Trial
  • Pricing and Returns
  • Technical
  • The Basics
  • Free Trial
  • Pricing and Returns
  • Technical
  • Does it work? What will I be able to do?

    Yes, but with one small catch. You have to put in the work.

    You’ll get help from our tried-and-true Dynamic Immersion® technology and a suite of tools designed to get you off the app and thriving in real life. The rest is up to you.

    I leave for my trip in two weeks. Is it too late to start using Rosetta Stone?

    Not at all! In general, a slow and steady approach to learning beats cramming, but the most important thing is to start.

    Here’s what we recommend:

    • First, check out Phrasebook, available with our most popular languages. Use it to access essential phrases and words and get instant feedback on your accent. We know you’ll nail it!
    • Next, download a few units so you can knock them out on the plane. Scared of disturbing a sleeping seatmate? You can temporarily turn off the speaking component.
    • Trying the language out in the real world is just as important as trying it out on the app. So be bold! Make friends. Ask to jump in.
    • Finally, have fun!

    Can I change languages?

    Rosetta Stone Unlimited members get full access to all our languages. You can find out how to sign up here.

    Why should I get Rosetta Stone when there are other, free alternatives?

    If you made it to our FAQ page, chances are you already tried free, quick and easy.

    With us, you’ll get useful content that’s crafted by linguists instead of crowd-sourced. You’ll get an immersive experience that mimics real life, instead of flashcards. And by pushing yourself during the lessons themselves, you’ll get to breathe easy when it comes to actual conversations.

    How much will I need to know in advance? Is there a placement test?

    Join at any level. The first time you open the app, you’ll get a chance to choose a plan based on your experience and what you hope to get out of learning.

    How do I switch between the app and desktop?

    Your progress syncs automatically across devices. All you need to do is sign in and you can pick up wherever you left off.

    What comes with my subscription?

    In addition to useful content and an immersive experience, you’ll also get a suite of tools developed to help you succeed in the real world.

    What is a Lifetime subscription?

    • Our “Lifetime” subscription product means you can access the Rosetta Stone language product and services that you purchased, for as long as they’re available and supported by us. Read our Terms & Conditions for details.
    • We’ll make sure you’ll know which products are marked as “Lifetime” before you check out.
    • Each license is for one person and cannot be transferred.

    What is Seek & Speak®️ and why is it asking me to find a fruit?

    Seek & Speak®️ is a scavenger hunt powered by augmented reality. When you feel like you’ve been sitting down for too long, open it up and choose a challenge. It will send you on a hunt for something like fruit or tech devices. You snap a pic, it delivers a translation and together you start building a conversation.

    How do I access lessons offline?

    Once you open a Unit, you should see an option to “use offline” in the lower right-hand corner. Give that a tap, and you’ll have access anywhere, whether it’s a long flight or that part of your house that never seems to get service.

    I’d like to practice with a real person. How do I sign up for tutoring?

    Once you’ve logged enough lessons, you’ll get a prompt to schedule a tutoring session. The first session is free. After that, they cost either $14 or $19 per session. No need to do anything special to prepare, just participate. This is currently available on desktop only.

    How often should I use Rosetta Stone?

    We recommend five days a week, 30 minutes a day as part of our guided course.

    But you can go at whatever pace you’d like.

    What if I’m really bad at it? Like bowling. I’m terrible at bowling.

    You might be! At first. Learning a new language is a skill, so it’s something you grow over time. We’ll be coaching you throughout the process with a personalized game plan, nuanced feedback on your accent, and even live tutoring.

    And if you are a little bad at first? So what! Small mistakes are just good stories waiting to happen.

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    What people say about us.
    "I love Rosetta Stone's software, and I think the approach to learning languages works."
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