Speak the universal language of customer service.
Thoughtful, engaging conversation is the hallmark of award-winning retail experiences. It’s the first line of relationship-building that leads to trust and customer satisfaction. Flexible language training helps retailers reduce language differences that get in the way of great customer experiences.
Attract and retain the best staff.
Retention is a top issue facing all retail establishments. Hourly Limited English Proficiency employees are among the most difficult and costly to attract and retain. Investing in language training for these employees can go a long way to bolster retention initiatives within your organization—setting you apart as an industry leader.
Make retail ops safer.
Safety compliance is a top concern for the retail industry, costing it billions of dollars in compliance penalties each year. By equipping your Limited English Proficiency (LEP) employees with language skills you reduce compliance risk, ensuring that all safety protocols are communicated effectively across your team.
Bridge the communication gap.
Removing language barriers is essential for driving productivity, collaboration, and streamlined operations at each of your physical locations. Bridge the communication gap between your employees with language training solutions from Rosetta Stone.
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