Energy provider E.ON sought an online learning solution, to provide all employees with standardized and high-quality language training. Learn about their successes and challenges, and how they were able to reduce cost through a new learning approach.
"The key benefits of Rosetta Stone language learning are the ability to learn anytime, anywhere; at your own pace; and the language learning is customized to your speed."
Director - HR CoC Global Learning
Walgreens Boots Alliance
Walgreens Boots Alliance, the first pharmacy-led health and wellbeing enterprise worldwide, required a language-learning solution that would improve the English proficiency of their non-English native speakers and build language proficiency. Moreover, the organization wanted to reduce cultural barriers across the global workforce.
"I believe mastering foreign languages is essential for successful business collaborations across countries and cultures, particularly for managers and directors."
Manager of the Assessment and Development Centre (ADC)
Walgreens Boots Alliance
To achieve the dual goal of increasing global mobility while also improving collaboration, Kimberly-Clark knew it needed a single solution that would meet the diverse requirements of multiple regions and business units. Adopting Rosetta Stone for Business enabled K-C to improve employee capabilities for cross-border opportunities.
"We have seen significant cost savings by implementing one enterprise-wide program that can be leveraged by our employees across the globe."
-DeShaun Wise, Sr. Talent Management Consultant, Kimberly-Clark Corporation
Hitachi Data Systems
To improve global communications, Hitachi Data Systems sought out a scalable, flexible language-learning solution available to employees around the world. HDS chose Rosetta Stone, and as a result, has improved the global communication skills of its workforce, as well as improved its ability to attract and retain top talent.
"In a highly decentralized global workforce like Hitachi Data Systems the need to communicate clearly across the world is paramount. Rosetta Stone helps us break down barriers and drive employee engagement."
-Nick Howe, VP of Learning and Collaboration, Hitachi Data Systems
With new offices opening around the world, TripAdvisor saw the importance of having employees speak the language of the country they were in, both to boost internal communication and to increase effectiveness between offices. In lieu of classroom instruction, the company needed a solution to accommodate employees' busy schedules that is available anywhere, anytime, and on almost any device.
"After just two months of study with Rosetta Stone, learners saw a noticeable increase in their language proficiency, providing both business and personal value."
-Krysta Orzel, Global Learning Specialist, TripAdvisor
User Testimonial: Global Corporate Executive
Spain-born Arturo Cardelus, Executive Vice President Worldwide for the Italian confections giant, Ferrero, explains why speaking the local language is critical to being an effective leader, and why Rosetta Stone is the best method for learning.
"Today, with competition being worldwide, mastering a language is not only a fundamental requirement to succeed, it is absolutely imperative!"
-Arturo Cardelus, Executive Vice President Worldwide - Ferrero Integrative Channels
Gilbane wanted an effective language-learning solution to build communication skills between their employees and trade contractors on company job sites. With a company focus of safety in the workplace Gilbane needed safety personnel, superintendents, and other field professionals to better communicate safety procedures as well as to track and resolve safety incidents.
"Selecting Rosetta Stone was a natural extension of our Gilbane Cares philosophy. We see everyone on our sites as family, so being able to communicate in our trade contractors' native language means a deeper connection that goes beyond compliance."
-Linda Hower Bates, Learning Technologist
User Testimonial: VP of Labor Relations, Penske
Steve Lozon, Penske's Vice President of Labor Relations, decided to learn Spanish to build bridges with the Hispanic labor force at Penske. He is leveraging Rosetta Stone to better connect with line-level employees, and make himself a more credible leader.
"The learning is important, but the symbolism of it is huge. We are a global company. We serve a diverse market. Language skills give you credibility. It's humanizing with your labor force, customer base or other stakeholders."
-Steve Lozon, VP of Labor Relations
KLM Royal Dutch Airlines
KLM and its partners fly to more than 250 destinations around the world and roughly 80% of their passengers speak a language other than Dutch. In seeking to provide customers with innovative products and safe, efficient, and service-oriented operations, KLM encourages employees to expand their skills and knowledge through training.
"A number of participants commented on how they liked the fact they did not have to go through regular grammar lessons to pick up the language but instead began using the language straight away."
Interstate Hotels & Resorts
Interstate was challenged in finding a language-learning solution that could support employees and embrace diversity. One area of particular importance was improving guest relations by increasing communication between associates and guests through breaking down language barriers. Due to the global reach required for language training, Interstate implemented the Rosetta Stone Course® solution.
"Rosetta Stone has enabled Interstate to literally talk the talk with regard to one of our core values, ‘Embrace others' differences with respect."
-Bruce Barishman, Director of Organizational Development and Learning Services
Aspen Skiing Company: A Global Accent on Service
Aspen Skiing Company, LLC (ASC) is headquartered in Aspen, Colorado and has earned international recognition for on- and off-slope activities it provides guests at Aspen Snowmass. In keeping with ASC's globally-minded marketplace approach, the company believed that equipping employees with language skills was critical to business success.
"Working with Rosetta Stone allows us to better serve our customers on and off the slopes. It also enables our employees to expand their skill set and grow within the company. It is a valuable tool both internally and externally for our business."
-Jeff Hanle, Director of Public Relations, Aspen Skiing Company
TDK Electronics Europe
As TDK continued to grow it became apparent they needed to find a language-learning solution with a broad portfolio of languages that would help employees to communicate around the world. With a strong belief that ‘Connection, Communication and Completion' are a recipe for success, TDK felt that Rosetta Stone was a natural fit for their language-training needs.
"As we are a global company, covering many countries, regions and cultures, we believe that Rosetta Stone is the ideal tool to establish communication, understanding, and good team ‘spirit'."
User Testimonial: Financial Services Professional
German accountant and tax advisor Rico Christin shares his language journey to learn English using Rosetta Stone Advantage - and highlights the benefits of the program's personal coaching features.
"Coaching and telephone lessons were incredibly helpful in improving my oral communication skills and fluent speech."
-Rico Christin, Chartered Accountant and Tax Advisor learning English
Vi's mission is to enrich the lives of senior adult residents by providing a high-quality environment and enhanced service and care. The company needed a solution to enhance staff communication skills and break down language barriers between residents and employees. Rosetta Stone aligned with Vi's culture of excellence in training and could integrate with their Learning Management System, E-Campus.
"Rosetta Stone language training enables our employees to deliver on our service philosophy and customer-centric culture."
-Judy Whitcomb, Vice President, Human Resources and Learning and Organizational Development
DPR Construction wanted to boost its already-stellar safety ratings by removing language barriers between Spanish-speaking field employees and English-speaking project managers and engineers. Striving for zero safety incidents in its construction projects led to both groups learning with Rosetta Stone.
"Who we build is as important as what we build. Rosetta stone has been a successful tool that has enabled DPR employees to communicate and connect with people inside and outside our company."
-Liz Tershel, Program Administrator
With 22% of employees located in the United States, Leclerc sought a platform that would bridge communication between English- and French-speaking employees. Having launched classroom instruction in the past with little success the company needed a global solution allowing employees to study language anytime and anywhere.
"The Rosetta Stone solution has enabled us to offer language courses tailored to the needs of our employees. Participants in the program developed and strengthened specific language skills utilizing an anywhere, anytime solution."
-David Moisan, Training and Skills Development Coordinator
Best Buy sought a solution to close the communication gap between their English-speaking employees and their non-English-speaking customers. Rosetta Stone was chosen as the solution.
"The implementation of the program was really seamless because it's online, it's very easy to access. So once a user is set up there is very minimal administration, which was really important to us, because we have a really slim team."
-Melissa Johnson, Senior Manager
Morrisons, one of the largest supermarket groups in the UK, was looking for a language-learning solution to increase employee engagement, strengthen business compliance and furthermore to enhance career opportunities of their many employees from abroad.
"What’s really great to see is that these colleagues are stepping up and are now considered for new roles when previously, they’ve been hidden away on the shop floor."
-Richard Ward, Site Training Officer, Morrisons